Our Services
Your Workers’ Compensation Claims Experts
Low Caseload
Investigation
Documentation
Medical Management
Benefit Calculation & Payment
WHAT WE DO
Comprehensive Claims Management Solutions
INVO Claims Administrators partners with innovative and devoted leaders in the insurance community delivering groundbreaking solutions for our policyholder’s unique needs.
INVO Claims Administrators provides support and stellar customer care by offering a wide variety of compassionate industry professionals that understand the importance of quality service throughout the life of any claim. With low claim counts, our team of adjusters have the capability to control each claim which allows for an unwavering focus on delivering sustainable results to both our clients and their employees. INVO is a true partner in risk management. We care about your results as much as you do.
HOW WE DO IT
Our pride is in the people; we deliver quality claims management services customized to our client’s particular business needs. INVO Claims offers competitive services in compliance with industry best practices:
- Low caseloads for adjusters
- Coverage verification
- Timely contacts
- Investigation
- File documentation
- Benefit calculation and payment
- State Form and/or EDI filing
- Medical Management
- Subrogation & Recovery
- Diary Management
- File Reviews
- Medicare-Set Asides/Structured Settlements
Additional Services
Nurse Case Management Team
INVO works alongside licensed, registered nurses who support our company’s mission and claim professionals by using their experience in the medical field to carefully examine all medical aspects of workers’ compensation claims. Their services not only can be beneficial in reducing the duration of time an employee is losing from work, but it also can reduce overall claim cost.
Special Investigations Unit (SIU)
Having a partnership with Special Investigations Units, INVO can manage loss costs with early detection and resolution of all questionable claims. The goal is straight forward: ELIMINATE FRAUD.
Return-to-Work Program
Unfortunately, not all injured employees can return to work in the same capacity as before they were hurt. It is in the best interest of all involved parties that injured employees can return to productive roles as quickly as their medical state allows. A return-to-work policy allows your employees to return to a light-duty job while they recover from an illness or injury at work. Returning to work helps injured employees maintain skills and training, while facilitating long-term career goals. These programs significantly reduce the amount of time an employee is off work after a work-related injury. Research shows injured workers who work light duty recover 30% faster, resulting in a 7% reduction in medical expenses.