Here to Manage All Your Workers’ Compensation Claims Needs.
WHAT WE DO
Our Vision
Our vision at INVO Claims Administrators is simple. We will pave the way for improved workers’ compensation outcomes by giving our policyholders access to personalized, quality services. INVO Claims Administrators partners with innovative and devoted leaders in the insurance community delivering groundbreaking solutions for our policyholder’s unique needs. Our approach to claims handling is aggressive, but compassionate while pursuing a comprehensive solution that lowers your overall cost.
Customer Service
Exceptional customer service is what keeps our customers coming back. Here at INVO Claims Administrators, we understand the importance of customer service. We know and understand that our customer service is a critical factor in ensuring client satisfaction, retention, and growing our business. Our team is provided with the tools and resources needed to optimize the customer’s experience while always maintaining top notch claims handling. By doing this, our company continues to build long-term business relationships. INVO understands each client is different and may not have the same needs as the next. We pride ourselves in having the ability to diversify based on your company’s needs. Our company’s ultimate goal is to assist our clients in achieving their company’s goals.
Data Driven
Data-driven decision making is a cornerstone of every modern business strategy. It empowers businesses to identify patterns and trends which ultimately leads to improved outcomes. While leveraging data-driven insights, INVO can optimize processes, enhance our customer’s experience, make informed decisions, and sometimes predict future events. At its core, data strategies are comprehensive plans that outline how we store, manage, and use data to achieve company objectives. INVO’s well-crafted data strategy serves as a North Star which guides our team towards successfully realizing the full potential of claim situations.
Investigation
Our team of claims specialists understand that timely investigation is crucial in workers’ compensation claims handling. By completing a timely and thorough investigation, our team can ensure the correct compensability decision is made and any potential subrogation opportunity is preserved. The goal for INVO’s workers’ compensation team is to receive so much information that they are able to envision the accident clearly in their head. Workers’ compensation can sometimes feel like you're working on a difficult puzzle with hundreds of pieces. Our team is committed to investigating each piece as we understand it helps verify the legitimacy of a claim, prevents fraud, and identifies potential safety hazards. By understanding the root cause of the injury, our team can communicate with your company to help prevent future accidents.
OUR BUSINESS PARTNERS
